SHIPPING

What happens after I order?

The Cosy will deliver your order with a tracking number provided by AusPost (you can check the progress of your delivery here:  https://auspost.com.au/mypost/track/#/search

Your tracking number will be emailed to the same email used at checkout.

AusPost will leave the order at your specified address if the courier believes it is safe to do so.

Please note that The Cosy is not responsible for missing orders at your specified address if there is proof of correct delivery to that address.

For international orders, Auspost will deliver to your country of residence and a local courier will take care of the rest.

How long will my order take?

All orders are dispatched within two business days from our Melbourne warehouse. Delivery time depends on your location, but we ask to allow 3-8 business days for orders within Australia and 8-12 Business days for overseas orders.